FAQ & Support


Hi. Its Ralph. You can contact me or my support team at the link at the bottom of the page. But before you do that, please take a look at these common questions.


Most common queries can be answered by these questions. Click on the questions to view the answers.

I bought the guide but I can't access it

​Can I ​get a printed book instead?

​Can I access this on my mobile or tablet?

How do I open and read the guides?

Do you offer a money back guarantee?

​​I received an error when I try to order

​Can I pay by telephone or send a check?

​​​Is it safe to buy online?

What if my PC crashes and I lose all my files?

Can't find the answers you were looking for?

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